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At the heart of everything we do

Quality and environmental management

We demonstrate our commitment to manufacturing and business process integrity by ensuring that we always adhere to the highest possible standards. We drive continuous improvement using a variety of tools and approaches, and overall with clear communication both internally and externally.

All of our sites are certified to the following international standards:

ISO 9001:2015

ISO 9001 is the International Standard for Quality Management Systems and is one of the most commonly used management tools across the world. Certificate no. FS 688361.

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ISO 14001:2015

ISO 14001 is the International Standard for Environmental Management Systems and helps organisations to reduce their environmental impact. Certificate no. EMS 701167.

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ISO 27001:2013

ISO 27001 is the International Standard for Information Security Management Systems and means a system is in place to manage risks related to the security of data. Certificate no. IS 772079.

View ISO 27001

Pragmatic management system

Our management system is designed to exceed the requirements set out in the ISO 9001:2015, ISO 14001:2015 and ISO 27001:2013 standards.

Monitoring and measurement of processes

Processes are monitored and measured to determine conformance with quality and environmental requirements. Indicators such as non-conformities, complaints, environmental compliance, internal audits and management review are used to assess the effectiveness of our processes.

Continuous improvement 

Continuous improvement is part of what we do every day at Pragmatic. We use the PDCA (Plan Do Check Act) to support our continuous improvement approach, with our analytics team and data scientists reviewing data generated from manufacturing and test. We also use Six Sigma techniques and tools for process improvement.

Conflict minerals policy

We support industry-wide efforts to identify, reduce and hopefully eliminate the use of conflict minerals and have a due-diligence process.

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REACH RoHS compliance

We strive to comply with all necessary legislative and regulatory requirements regarding chemicals contained within our products.

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Supplier code of conduct

Corporate integrity, responsible sourcing and the safety and wellbeing of workers are of paramount importance to Pragmatic.

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Privacy policy

Our Data Protection and Privacy Group oversees Pragmatic’s compliance with data protection legislation and keeps our privacy policy up-to-date.

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Modern slavery statement

We are committed to acting ethically and with integrity in all our business relationships and controls to guard against slavery and human trafficking.

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Security statement

We put security first in everything that we do. Above all, we recognise that security requires ongoing review, assessed by our security steering group.

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